Win customers more easily for much a lower cost. Really!
Your happy customers already want to recommend your business to their friends. Reco turns that goodwill into real referrals* and you only pay $3.00 per confirmed hot lead!
* both the referrer and the person they have referred verify their contact details before you are charged $3.00
We only succeed when you grow ∙ Low monthly subscription, plus $3.00 per verified referral
First referral each month is free ∙ One plan with all tools ∙ 30-day free trial ∙ Cancel anytime
The Problem
Conventional Marketing Is Broken
- Ads are expensive and people don't trust them
- Strangers rarely become customers, so each new customer ends up costing a lot of time, effort and money
- Most marketing spend is wasted, and doesn't result in new customers
- Word-of-mouth happens, but it's hard to encourage it, see it or measure it
- Your happiest customers do spread the word, but randomly
The Reco Way
Turn Happy Customers Into Your Best Source of New Business
- Industry research shows people are up to 4x more likely to become customers when a friend makes a recommendation
- Design client incentives give them a reason to refer your business
- Follow every referral from first share to a paying customer
- Reward the customers who support your business
- Pay a low monthly subscription, plus $3.00 only when a real referral happens
Recognize and Retain Your Best Supporters
Clients who support your business like to be recognized. Even a simple "thank you" on their next visit, goes a long way to ensuring the continue to support your business. And a lack of appreciation may result in reduced advocacy, or their going elsewhere.
Reco shows which customers send you the most referrals, so you can recognize and reward them for helping to grow your business.
- See who which clients refer the most
- Recognize and reward your top advocates and supporters
- Turn happy customers into a growth engine
Every Customer Can Easily Lead to Many More
"Customer led growth" is the best way to grow your business. One happy customer can become a source of referrals, and each new happy customer can do the same.... forever!
If you are not actively encouraging referrals, you are missing out on large numbers of easy to win customers.
That's a massive missed opportunity.
Everything You Need to Grow Your Business Through Referrals
Reco has been designed to provide the necessary capability to make it easy for providers to create incentives for their clients to refer their business, and for clients to easily use those incentives to create referrals.
Designed to Work for Your Business
Set up custom referral rewards in minutes. Tell Reco about your business and AI designs and explains the best incentives, and drafts your terms and conditions. Offer gifts, cash, service credits, discounts, charity donations, or any custom reward. Change anything you like, or go with what AI suggests.
- AI suggests incentives that suit your kind of business
- Unlimited number of incentives from which your clients can choose
- Specify different incentives for each location or colleague
- Easily share with print, email, QR codes, links
- Reco generates scannable cards and flyers you can print and share
- Attach discount codes that can be used in online booking platforms
- Set custom expiry date, limits and terms. Stop any incentive when you want.
- Embed the referral form directly into your web site.
Follow Every Referral From Start to Finish
Acting quickly is key to winning new business! Use the referrals dashboard and app notifications for instant feedback as a referral is created and verified. Track progress of leads with notes and statuses as you move the referral from prospect to win.
- See all your open referrals at a glance
- Immediate updates on the dashboard and via notifications
- See contact details as they are confirmed
- Keep notes as you progress the referral to a win
- Update the status as the prospect signs up and the client rewarded
- Flag anything that looks suspicious and we'll investigate
Built for Every Business Size
Whether you work alone, run a team at one location, or manage many branches, Reco works for you. Set up your locations, invite your team, and assign incentives to each in the way that works for your business. Manage permissions for who can see or action referrals. You have full flexibility and total control.
- Reco works for solo, single-location, or multi-location businesses
- Specify different incentives for different locations and colleagues
- See how many referrals each colleague receives
- Control visibility and action permissions for location managers and providers
- Only pay a subscription per location or referred colleague
Capture Reviews to Build Your Reputation
The clients that use Reco to refer your service will also be the ones that will leave the best reviews. So Reco captures those reviews to show off your reputation to those who are considering your business. Reco makes it easy for clients to leave a review and re-post to Google and other channels.
- Clients can leave reviews for your business or a specific provider
- Your review score is shared on your profile show your reputation
- Your replies show publicly next to the reviews
- Links provided to your preferred review site so clients can quickly re-post
- Include Google, Facebook, Yelp, Trustpilot, Tripadvisor
- Unlimited quantity of reviews on any account
Keep Connected to Your Supporters
Clients who make referrals appreciate recognition - even if it is just a "thank you". With Reco you can see those who have connected to your incentives and the number referrals they have made. Use the data as part of your customer engagement to build lasting relationships outside of Reco, in a way that works for you.
- View all connected customers in one place
- Click to see the referral history for each customer
- Track total number of advocates and how many are new this month
- Reply to messages from your supporting customers
- Or download as a spreadsheet to use outside Reco
Receive Recommendations Without Rewards
Anyone using Reco can recommend your business to a friend, even when no reward is on offer. Follow every recommendation from first introduction through to a paying customer. Each recommendation adds to a public page which shows tall introductions. You see who is helping you grow without expecting anything in return, except perhaps a "thank you".
- Anyone can introduce anyone to your business
- They choose to make this as public, private or anonymous
- Recommendations appear on your public recommendations page
- Use the link to your public page in your marketing channels
- You receive the recommendation on your dashboard
- Immediate alerts so you can act quickly and win the potential client
- Manage each recommendation lead through to completion
Ready to Start?
Start creating and rewarding the word-of-mouth referrals that grow your business at a much lower cost than conventional marketing!
We only succeed when you grow ∙ Low monthly subscription, plus $3.00 per verified referral
First referral each month is free ∙ One plan with all tools ∙ 30-day free trial ∙ Cancel anytime