How Reco Works
See how Reco helps service providers track and reward word-of-mouth referrals, and how clients share the services they love.
For Service Providers
Turning your happy customers into a powerful growth engine, from initial setup to repeated successful referrals.
Setup
Quickly get your referral program set up, with incentives configured for individuals, teams, locations or your whole business. Get a shareable referral link for your clients within minutes.
Create Your Organisation
Sign up and create your business profile on Reco. AI helps write your organisation description from your basic notes. Choose your setup type; solo provider, single-location team, or multi-location organisation. Add your details, logo, and locations. You can also skip billing and explore the full platform before entering payment details.
Create Your Referral Program
Set up your incentive program in minutes. Tell Reco your business type and AI suggests the best reward types and amounts, writes descriptions, and drafts terms and conditions. Choose from gifts, cash rewards, service credits, discounts, charity donations, or custom rewards. Scope each incentive to your entire organisation, a specific location, or an individual provider.
Broadcast to Your Clients
Your satisfied clients already want to recommend you, so just give them an easy way to do it. To make a referral in seconds, clients can scan a referral card, share a QR code from their Reco wallet in front of their friend or click a link pasted into your existing marketing. A unique referral code is created for every share
How a Referral Works
Reco provides a quick and easy repeatable process that grows your business with every referral.
Client Shares a Referral Code
Your client shares their unique referral code with friends via text, email, QR code, or social media. You see every share in real-time on your dashboard (in a "pending" status until contact details are verified).
Parties Validate Contact Details
Both the referrer and the referred person verify using a unique 6-digit code sent by email or SMS. This is when the $2.50 referral fee triggers. Real referrals from real people — no fraud, no gaming the system.
You Take It From Here
Once both parties verify, the referral updates to "Activated". You deliver your service to the new customer, then mark the referral as completed and the reward as fulfilled. The referring client gets notified at each step and the full history is tracked from first share through to reward.
Unlimited Unrewarded Recommendations
Anyone on Reco can quickly and easily recommend your business without a reward. This creates a public recommendation page. See who recommended you, to whom, and when — mark them as contacted or converted, add notes, and watch your public recommendation page grow.
Share the services you love and get rewarded for helping friends find great providers.
For Clients
Find a Provider You Love
Had a great experience with a service provider on reco? Scan their referral QR code to add to your reco wallet - your ready source for the providers you love.
Share Your Way
Easily create a referral by text, WhatsApp, email, social media post, or show a QR code to your friend in person. Whatever works for you.
Quick Verification
Your friend just verifies with a unique 6-digit code sent to their email or phone. The referal is active, and the provider contacts them.
Everyone Wins
Your friend discovers a great service. The business gets a new customer. And you get thanked with a reward for making the connection. Track it all from the app or your online wallet.
Ready to Start?
Start tracking and rewarding the word-of-mouth referrals that grow your business.